Staff and consultants at BMI The Meriden Hospital in Coventry are providing safe, effective and responsive healthcare services, which are well-led and delivered in a caring way.
That’s the conclusion of the UK’s largest independent regulator the Care Quality Commission, which holds private hospitals like The Meriden to the same high standards as those provided in the NHS.
They awarded the hospital, in Clifford Bridge Road, an overall rating of ‘good’ and a rating of ‘good’ across all the criteria they assessed during an unannounced inspection in April 2018 and a follow-up visit in May 2018.
Gill Faure, Executive Director of the hospital in Clifford Bridge Road, said that the rating also reflected a raft of improvements made by the teams since the previous CQC inspection.
“Working with the CQC has helped us in our continual aim of providing the best healthcare and patient experience,” she said. “We are all aligned to this purpose, and to making sure we use all the processe and tools available to us to deliver efficient and safe services.”
The inspection report noted the hospitals systems for patient safety, its process for learning from incidents, its clean environment and the way in which staff treated patients with care and compassion.
Mr Raj Reddy, Consultant Orthopaedic Surgeon and Medical Advisory Committee Chair said: “It’s important for me, as a consultant here at BMI The Meriden Hospital, as well as our patients to have confidence in the standards that are set and that are achieved on a day to day basis. The report also rightly praises the management here, as well as the open culture which leads to an overall feeling of mutual support and commitment to patient care.”
The report also noted that the hospital had not experienced any cases of the hospital-acquired infections MRSA, C. difficile or E. coli.