Verified review on 01-Feb-2016
I am very disappointed with the service that I received when visiting the Birmingham Clinic for a Consultation with Dr Vohra. His approach was not professional and he was arrogant when speaking to me. The environment was very uncomfortable especially when he needed to carry out an examination. There was no privacy when getting undressed in front of the Doctor and Nurse, they just sat and watched, which was very intimidating. On two occasions there was a conversation between the Doctor and Nurse about the previous patient, which I find very inappropriate. Also, during the hour that I spent there, I was taken back and forth about 10 times into the rooms, which I felt was unnecessary. When I came to leave after speaking to the Nurse who went through the costing for the available treatment, I was shocked to see the Doctor sitting about in the waiting room. I felt very uncomfortable as I wanted to speak to the Receptionist and again I did not find his behaviour very professional at all. Overall I am extremely disappointed with this private health care and it was not what I expected at all. I would not recommend this to anyone and will certainly not be going back to have the treatment.
Lynne from Birmingham (aged 55 yrs and above yrs) treated for Consultation
- Outcome of treatment: 1.0
- Value for money: 1.0
- Environment: 1.0
- Quality of care: 1.0
- Communication: 1.0
Response from The Private Clinic Birmingham
We are very happy you had such a good service and wish you well on your way to recovery. Best wishes, The Private Clinic Birmingham team.