Misconceptions about cover may be why so few people take it up, says Neil Thunstršm, of Groupama Insurances; “The beauty of personal accident cover is that it is incredibly flexible so benefits can be delivered in a number of different ways. For example, a policy can provide lump-sum payments in the event of accidental death or injury or temporary benefits to cover an employee being absent from work for a few weeks. Cover can apply either on a 24-hour basis (covering employees at all times), or on a selected operative time basis set by the business. There is also a mistaken belief that there is an overlap between it and private medical insurance. There is not."
Who can you complain to about private hospital care?