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Lord Walton asks questions on health insurance

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In the House of Lords, Lord Walton, former chairman of the General Medical Council, has tabled two parliamentary questions.

 

The first asks whether the Government has assessed restrictions placed by BUPA and other private medical insurers on the choice of consultant or hospital to which insured patients can be referred, irrespective of the advice of their general practitioner, and the impact on healthcare.

 

This follows BUPA’s introduction of its open referral process on private medical insurance policies.  Instead of referring patients directly to a consultant, GPs complete an open referral form provided by the insurer simply outlining the nature of the condition or procedure, but without naming a consultant.  Patients then contact Bupa to gain pre-authorisation and, provided this is covered by their policy, will be given a short list of Bupa approved consultants whom they may see.

 

Lord Walton’s point is that Bupa claims are in direct contradiction to the findings of the Office of Fair Trading in its market study into private healthcare:” In their submission to the OFT market study PMI providers indicated that they did not possess sufficiently detailed information on the quality of care offered by consultants recognised by them and were in most instances unable to advise patients beyond information relating to the consultant speciality and location.”

 

Geoffrey Glazer of the Federation of Independent Practitioner Organisations (FIPO) says: “Bupa has made several claims about the variation in clinical practice between specialists, but has never been able to produce hard data to support the contention that this leads to better outcomes. The implication that the approved consultant is of a higher quality is entirely unsubstantiated. In fact, only those consultants who have agreed to the insurers scale of fees will be on the list of approved consultants, thereby actually restricting patient choice.”

 

The second question asked what assessment the government has made of the degree to which Bupa and other private medical insurers exclude pre-existing conditions from their cover, and its impact on healthcare.

Private medical insurance news: 9 March 2012