In 2008, over 100 families and individuals a day were helped at the most difficult times in their lives by claiming on their life or critical illness insurance policies, according to data published by the ABI. The average claim was £52,000, double the average UK annual salary. The number of critical illness insurance claims being paid has risen significantly. In 2008, 90% of claims were paid, up from 80% in 2005. 97% of term life insurance claims were paid in 2008.
Who can you complain to about private hospital care?