The international division of one of the largest US health insurers, Aetna, is coming to London. Aetna Global Benefits (AGB) will expand its current operations outside the United States. The intention is to serve the European-based expatriate market, which they say represents an opportunity that more than doubles the size of the US expatriate market the insurer currently serves.
"We have built a global infrastructure of multicultural and multilingual products and services that can be accessed from anywhere around the world," says Martha Temple, vice president and head of Aetna Global Benefits. "By expanding our distribution, as well as further customizing our products and services for new markets, AGB is demonstrating its commitment to providing expatriate benefits to an even broader customer base."
As part of its Global expansion strategy, the company’s Castleisland, Ireland service centre will significantly grow its staff of AGB international service professionals assisting with member services. The service centre is currently the largest employer in Castleisland.
Debra Williams has been named managing director of Europe and will be responsible for the expansion in European markets. She will head up the new London office. Servicing will be done in Ireland.
"AGB specializes in meeting the needs of expatriates, regardless of their home country. This is a natural extension of the current business and we’re prepared and excited to move into these new markets with innovative products and expanded services." says Debra Williams.
Aetna Global Benefits (AGB), the international health and group benefits subsidiary of Aetna, Inc., provides comprehensive benefits coverage for more than 200,000 expatriates, third-country nationals, and key local nationals in more than 100 countries. It covers individuals, small and medium sized business, and international schools.
Aetna is one of the US’s leading diversified health care benefits companies, with a broad range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, group life and disability plans, and medical management capabilities.
We will keep you up to date with details of what they will offer in the UK.