Feedback from patients at BMI The Meriden Hospital in Coventry has shown that 97.9% of those who received care there would recommend the hospital to their family and friends.
In addition, 96.0% agree that the quality of their nursing care was very good or excellent and 96.7% would apply the same high rating to the standard of their accommodation.
The figures for the independent hospital in Coventry were the findings of the independent survey operator Quality Health, which analysed responses of 1879 patients who responded to a questionnaire between 1 January 2017 and 31 December 2017.
Dr Dawn Adamson, Consultant Cardiologist said: “It is a testament to the great staff at BMI The Meriden Hospital who work hard to provide great care to patients. Alongside the treatment provided by myself and my colleagues, it is vital that we have a support network that we are able to trust to ensure our patients have the best outcomes.”
The figures have been well received by the 192 staff who work at the hospital and who provide care for NHS-funded patients, insured patients and those who choose to pay for themselves.
Over the past year, the hospital has seen a number of improvements including; refurbishment of consulting rooms, patient bedrooms and investment in theatre equipment. The hospital also featured in the international medical community with Professor Damian Griffin. Consultant Orthopaedic Surgeon, performing hip arthroscopy surgery which was live streamed to an international conference training new surgeons in the arthroscopic techniques. YouTube sensation, Billy Wingrove of F2 Freestylers also chose BMI The Meriden Hospital for his surgery and filmed his experience for the benefit of his 6million subscribers.
In 2018, the hospital is looking forward to engaging with the community with the launch of free consultant led talks which provide health and wellbeing information to patients across a wide range of specialties including back pain, heart health and orthopaedics.
The independent survey also showed high percentage scores across all assessed criteria, with ‘very good’ or ‘excellent’ for physiotherapy 96.6%, pharmacy 93.5%, and catering 91.5%. In addition, 97.6% said that their overall impression of diagnostic imaging was very good or excellent.
Quality Health also provides the same survey analysis and questions across the NHS