Private Practice Masterclass: November 2018

Event: Private Practice Masterclass

Venue: King's Fund, 11 Cavendish Square, London, W1G 0AN

Date: 20th November, 2018

New entrants to the London market…. New ways of working… New models of care

The market for private healthcare in London is due for a shake up. Two new entrants, the Cleveland Clinic from the USA and Schoen Clinic from Germany will stimulate changes in the way that private hospitals work with consultants and drive innovation in the way that services are delivered to private patients.

Come to LaingBuisson’s Private Practice Masterclass at the King’s Fund on Tuesday 20th November and find out how will this affect your private practice and the role of private consultants.

This evening event is open to consultants, their practice staff, clinic owners and managers. The Masterclass is FREE for existing clients of LaingBuisson (one ticket per client organisation). There is a charge of £25 (plus VAT) for other attendees (refundable, if you subsequently become a LaingBuisson client).

The programme

The Private Practice Masterclass will take place on the evening of Tuesday 20th November at the King’s Fund, 11-13 Cavendish Square, London W1G 0AN

6:00pm     Arrival and registration

6:30pm     Welcome
Keith Pollard, Executive Chairman, LaingBuisson International

6:35pm     Schoen Clinic… new ways of working
Erin Shaffer, Hospital Director, Schoen Clinic London

7:05pm     A word from our sponsors
Sponsor - to be confirmed

7:15pm     The Cleveland model of healthcare
James F. Gutierrez, Chair of Quality, Safety and Patient Experience, Cleveland Clinic London

7:45pm     Q and A

8:00pm     Drinks and refreshments

View all presentations from the event >

The November Masterclass is sponsored by TO BE CONFIRMED.


Keith Pollard is the Executive Chairman of LaingBuisson International, a provider of market intelligence, consulting and data solutions to the UK healthcare sector. Sites run by LaingBuisson International include Private Healthcare UK, and the Harley Street Guide; alongside International Medical Travel Journal, Treatment Abroad, and DoctorInternet, the Arabic medical tourism portal. Keith is a regular speaker and commentator on the independent healthcare sector and medical tourism.

Erin Shaffer relocated from the United States and joined Schoen Clinic London as Hospital Director in June 2018 ahead of the new private hospital’s opening this summer. She manages the operations of the 39-bed spinal and orthopaedic hospital combining the efficiencies and pathways developed in Germany with the outstanding clinical expertise of London’s multi-disciplinary consultant team. Originally from Marshallville, Ohio (population 938!), Erin received a Master of Health Administration (MHA) from The Ohio State University in 2010. She also received a Bachelor of Science degree in Biology from Dennison University before beginning her career with the Cleveland Clinic as an Administrative Fellow. Erin quickly progressed within the company first as Administrative Director of Clinical Services and then Senior Director of Clinic Operations at Cleveland Clinic Florida. Prior to joining Schoen Clinic she headed the Heart and Vascular Center at the University of Chicago Medicine from 2015. In the role of Executive Director, Erin also took over responsibility for the university’s Transplantation Institute in 2017. At Schoen Clinic, Erin look forwards to building the success of Schoen Clinic London by providing excellent care via innovation, true outcomes measurement, and most importantly, placing the patient first in everything aspect of their journey.

James F. Gutierrez, MD is the Chief of Quality, Safety and Patient Experience at Cleveland Clinic London. Dr. Gutierrez has more than 22 years’ experience with Cleveland Clinic, serving as a leader in quality improvement in regional medical practice and internal medicine. In 2007, he was named chair of the Department of Community Internal Medicine. In 2015, Dr. Gutierrez was appointed President and Medical Director of Cleveland Clinic’s Medicare Accountable Care Organization (ACO). Under his leadership, the ACO achieved outstanding performance in quality outcomes and patient experience, becoming one of the highest performing in the United States.

To be confirmed.

About LaingBuisson

The Private Practice Masterclass series is run by LaingBuisson, the publishers of consumer portals such as Private Healthcare UK and LaingBuisson has been serving clients for over 30 years with insights, data and analysis of market structures, policy and strategy across healthcare and social care and is the chosen provider of independent sector healthcare market data to the UK Government’s Office for National Statistics.

How to book

The Private Practice Masterclass is now fully booked.



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