Payments | Private Healthcare UK


Payment methods

  • For payment online, Intuition Communication accepts MasterCard, Visa, Maestro and JCB. Payments are powered by WorldPay
  • Our payments email address is


  • All currency is in GBP 

Refund policy

  • Fees, Payment and Cancellation (see full terms and conditions)
  • You can obtain information and details about the Services and ICL’s corresponding Fees on the Websites and directly from ICL. The figures set out in the Background and Rate Card on the Websites, or elsewhere on the Websites, are estimates only and should only be used as a guide.
  • The Fees for the Service will be as quoted in the Order Form, such Fees shall be quoted in [GBP £] except in cases of obvious error. In the case of obvious error ICL reserves the right to correct that error and apply the correct Fees, such error and amendment to the Fees shall be communicated to You as soon as reasonably practicable in writing. On receipt of such revised Fees, You shall have the option to withdraw Your Order, but due to the bespoke nature of the Services withdrawal of Your Order must be communicated to ICL within 48 hours of Your receipt of the revised Fees. If You do not withdraw Your Order within 48 hours You shall be liable for 25% of the Fees.
  • The Fees are subject to VAT (or other similar or applicable sales taxes, charges, duties or levies) at the prevailing rate.
  • Fees may change from time to time, but (subject to clause 4.2) changes will not affect Orders in respect of which ICL has already sent You an Order Form, the content of which You have accepted in accordance with clause 3.
  • Fees may be paid by credit or debit card, or bank transfer. We accept payment with SOLO/VISA /ELECTRON/ MASTERCARD/ MAESTRO.
  • In the event that ICL requires payment prior to delivery of the Service, ICL will not commence production of the Listing or Advertisement until payment has been received.  Alternatively, ICL may invoice You for the Service. Payment should be received by ICL within 15 days of the date of the invoice.
  • If ICL has not received full payment of the Fees and/or Additional Charges within 15 days of the Service commencing, ICL shall be entitled to charge You 4% above the base rate of HSBC Bank compounded monthly.
  • ICL reserves the right to suspend all activity on the website/s if payments for any invoice for any activity is not received within the agreed timeframe.
  • If the Service You require involves the provision of Advertisements, Listings or Sponsored Content, due to the bespoke nature of such Services Your right to cancel will be restricted to 48 hours for Advertisements and Listings and 7 working days for Sponsored Content from the date of the Order Form being returned to ICL by You. Your cancellation of such Service must be communicated to ICL in writing.
  • If ICL has received notice of Your cancellation of the Advertisements, Listings or Sponsored Content Service in accordance with clause 4.2, ICL shall reimburse You for any payment received relating specifically to the cancelled Service and that Service only.
  • Should You cancel the Service after the 48 hour or 7 working days cancellation period detailed at clause 4.2, ICL shall be entitled to retain 75% of the Fees. The remaining 25% of the Fees shall be reimbursed to You within 21 days of receipt of Your written cancellation notice or the day ICL confirmed to You via email that You were entitled to a refund.
  • From time to time ICL may run promotions and offers (‘Promotions’) in respect of some selected Services. These Promotions shall be detailed on the Websites from time to time and, where you have given ICL permission, may be communicated to You by email or fax. These Terms, together with any additional terms that are detailed with the Promotions shall apply. Orders for the Promotions Services, shall be placed by You and supplied by ICL in accordance with these Terms, unless stated otherwise. Such variation to these Terms shall be communicated to You with the Order Form and You shall be required to indicate Your acceptance, in accordance with clause 3.



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