"I wish to thank you for the outstanding service provided to me by staff at the London Bridge Hospital. Staff fully addressed my medical needs within 27 hours of my arrival. The London Bridge Hospital were professional, responsive and answered questions with specifics vice generalities. Thank you to the Consultant and the staff at London Bridge Hospital for all you did for me."
"I have been, once again, very impressed with the hospital and its staff, but the main reason for my writing to you is that I am taken back by the culture you have managed to create at the hospital. Indeed, everyone from the receptionists to surgeons are truly motivated, experts at their respective level and patient focussed.
I think this makes a big difference in terms of atmosphere and impact on the bottom line. The fact that you have achieved this on an industrial scale and in such a complex business as medicine is truly impressive."
“Mr Gossage did a wonderful job. The operation site healed very well and I’m eating more or less normally now two months later...recovery has been very good and the care that I received from London Bridge, Mr Gossage, Mr Maisey & Mr Pattison was absolutely brilliant"
"I wanted to personally recognise the very professional service I received for my AF Ablation procedure completed in June 2014.
Everyone in the hospital played a significant part in making me feel relaxed and impressed by the quality of the service, including:
The porter, who carried my bags to the room and made me feel at home; The quality, friendliness and attentiveness of the nursing teams on the ward; The professionalism and detail of the team in the whole process of pre-admission advice and post treatment advice; The complete surgery team who made me feel so special and welcome and did a wonderful job of making me feel I was in the best care that was possible.
I am sure there are many more people in the team that I might not have me that equally do their job to such a high standard to help make a difference."
Care and treatment has been excellent at all...