Patient feedback results for London Bridge Hospital

At London Bridge Hospital they're proud of their patient care and work hard to make each patient’s time with them as pleasant as possible.

During the period January 1st to December 31st 2011 London Bridge Hospital received 2,826 completed patient feedback questionnaires.

99.5% of patients responding rated their Overall Quality of Care as good or better.

On other key issues the patient ratings for this hospital were as follows (all % good or better):

  • Overall impression of admission: 97.6% 
  • Overall nursing care: 99.0%
  • Accommodation: 98.1%
  • Catering: 96.9%
  • Departure: 96.7%

All staff are dedicated to providing the best possible patient care and patients are particularly appreciative of their efforts. London Bridge Hospital asked patients whether they were treated with respect and dignity while they were in the hospital and 97.2% said they were.

Another issue of concern to many patients is the level of cleanliness maintained in the hospital. This year 99.4% rated the cleanliness of their room as ‘good or better’ and 99.5% rated the overall cleanliness in the hospital as ‘good or better’.

And finally, 99.2% of our patients say they would recommend London Bridge Hospital to their family and friends.

These figures are extracted from a database of results compiled by Howard Warwick Associates Ltd on the hospitals' behalf and were prepared during January 2012.


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Patient feedback results for London Bridge Hospital
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