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Ombudsman calls for earlier intervention by regulators

The Financial Ombudsman Service (FOS) has said that regulators must act faster when it becomes obvious that there are problems over widespread mis-selling or particular financial products.

It calls on regulators, insures and banks to act faster and to work on the spirit of the law and consumer benefit, rather than relying on the letter of the law to drag out disputes.

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Ombudsman calls for earlier intervention by regulators
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