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New head of BMIDroitwich Spa welcomes latest patient survey

Keith Cunningham

The new head of BMI Droitwich Spa Hospital has received a major boost just weeks after starting his new post.

 

Keith Cunningham moved to the private hospital on St Andrews Road, Droitwich, after three years as Executive Director at Birmingham’s BMI Priory Hospital.

 

This week, independently-compiled figures for the hospital show patient satisfaction levels at an amazing high with 99.9 per cent of people questioned saying they were treated with “respect and dignity” and  99.2% saying they would definitely recommend the hospital to others.

 

The figures, compiled by Howard Warwick Associates Ltd and taking into account the three months ending August 11, also showed a high level of satisfaction with nursing care (96.1%) and over 95% of patients praising the hospital’s catering staff.

 

Keith, who has worked in the healthcare sector for nearly 30 years, said he was delighted with the results.

 

“Staff throughout BMI Droitwich Spa are setting very high standards. These results show a superb team effort across the whole hospital, from the cleaners and catering through to our nurses and consultants,” he said.

 

Now, Keith is preparing for further improvements at the hospital with permanent MRI and CT scanners installed in the New Year while also looking to improve oncology services over the next 12 months.

 

He said: “It is a very exciting time for BMI Droitwich Spa. The hospital already has an excellent reputation in the region and we plan to build on that by improving facilities and services throughout 2012.”

Private hospital news : 18 November 2011

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