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Aetna to improve global emergency assistance

Aetna Global Benefits

Aetna has launched an improved global emergency assistance programme, which will provide its international members with emergency and urgent medical evacuation, repatriation and medical assistance, as well as access to travel assistance services. The new programme is available to U.S.-based employers with expatriate health plans through Aetna Global Benefits (AGB), the organization's international benefits division. It has already been added in other parts of the world.


As part of the global emergency assistance program, AGB members receive emergency evacuation services, such as emergency or urgent medical evacuation, medical repatriation coordination and companion travel coordination; medical assistance services, such as pre-trip planning; medical, dental and pharmacy referrals; and delivery of medicine and vaccines; and access to additional travel assistance services, such as translation and interpreters, pet return, and assistance with emergency cash advances, lost luggage and the replacement of lost traveling documents.


International health insurance: News update: 16 November 2010


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