Progress from Royal Liver paid out £7.5m in benefits to customers between 01/01/09 and 31/10/09.
Ninety per cent of life only claims were paid out in this period, while 86% of critical illness claims were paid, with the remaining 14% not meeting the policy definitions.
Royal Liver had no critical illness claims declinations due to non-disclosure.
Critical illness insurance: News update: 14 November 2009
