Wiltshire Friendly Society paid 97.6 % of all income protection claims in 2010, and has achieved an average claims payment record over the last three years of 97.8 %. It has not any income protection claims cases referred to the Financial Ombudsman Service since 2005.
John Sanders of Wiltshire Friendly says: “It is vitally important for us to not only provide first class products at inception, but also efficient processing and payments at the time of claim. Customers should obtain significant comfort from these figures and remain confident that the society will look after their clients at what can be an extremely difficult time.”
Income protection insurance news: 15 March 2011