Bright Grey has paid 96% of life claims made last year with an average pay out of £92,000.
As well as financial help, Bright Grey's menu plans also provide practical and emotional help through its Helping Hand service. A fully qualified nurse is on hand to provide advice, reassurance and coping strategies or can also recommend specific services such as bereavement counselling. Bereavement counselling on the NHS, or through specialist bereavement charities often comes with a long waiting list, but through Helping Hand a counsellor can be available within a matter of days.
Kevin Stevens at Bright Grey says, “The single most important factor you should be interested in when buying life insurance is whether it will pay out or not. So it makes sense that enormous consideration is given to providers' claims paid statistics. Beyond the statistics, another big consideration is the level of service you receive and how smoothly the claims process is."
Life insurance: News update: 5 March 2010