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Legal & General reduces declined critical illness claims by 42%

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Legal & General has published its critical illness claims figures for 2008:

  • 93% of claims paid (up from 88%)

  • Just 4% of claims declined for non-disclosure (down from 8%)

  • £146million paid in claims (up from £110 million)

  • Average claim is over £70,000


Bernie Hickman says, “This is evidence that Legal & General pays out when customers need it most, which is what really matters to a policyholder. Our claims history demonstrates that the measures taken to reduce declined critical illness claims are working. In the last five years alone we have paid out almost £500m in critical illness claims to our policyholders.”


Over 2000 claims were paid out in total with the largest claim amounting to £550,000.


£215 million was also paid on life insurance claims, representing 98% of claims received, benefiting over 4800 families.


Critical illness insurance: News update: 12/03/2009


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