26 health insurance companies have signed up to the Customer Impact Scheme, an initiative to provide excellent standards of service to purchasers of income protection and critical illness insurance plans.
Each insurer has pledged to:
Develop and promote products and services that meet the needs of customers
Provide customers with clear information and good service when they buy products
Provide customers with a good service after they have bought a product.
Companies participating in the Customer Impact Scheme;
If you get poor service from an insurer who has signed up to the initiative, remind them of their pledge!
Private medical insurance : News update: March 2006