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Legal & General reduce processing times for customers

Legal & General have implemented changes to their life and critical illness cover medical evidence limits.

This means that more underwriting decisions will be made at the point of sale, ensuring that customers are able to get the protection cover they need confirmed more quickly. There has been a reduction in the number of blood tests and microscopic urinalyses required.

Russell Whitworth at Legal & General says, "We anticipate that around 6000 extra cases a year will go through without the need for additional underwriting. This supports initiatives we made earlier this year to simplify the application in our determination to make it much easier and quicker for customers to obtain the protection they need."

 

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Legal & General reduce processing times for customers
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