Laser eye surgery clinics in the UK have dismissed the findings of a recent Which? investigation, which suggested that many clinics do not fully inform potential patients of the risks associated with laser eye surgery.
The watchdog sent five undercover investigators into 18 high street clinics and found that many were not given satisfactory advice and were not fully informed about the level and possible duration of any risks and complications associated with procedures.
However, laser eye clinics have now hit back at the claims, with Mark Korolkiewicz, clinical services director at Ultralase, telling Optician magazine that the company has "robust" and "stringent" processes, and that the clinics are "exceptionally open about the risks of treatments".
He revealed: "The first stage of the consent process is when they [customers] are first sent out information. The consent process continues in a very detailed consultation and they are given very clear information, including the consent form, and a document that is bespoke to them.
"The next stage involves talking through all the risks and any associated aspects personal to them with a qualified surgeon, which completes the consent process."
Laser eye surgery was introduced to the UK by Ultralase and the company claims to have developed the "highest standards of clinical excellence".
IntraLase, which is safer and more accurate than traditional Lasik treatment, is used as standard and patients are invited to have a vision correction consultation free of charge.