AXA has launched an extension to its existing travel product for independent travellers.
The new optional extension costs as little as an additional £10 for annual European cover. It covers travellers for a number of areas such as problems with flight cancellations or delays, missed connections or the customer being denied boarding.
With a package holiday, the tour operator or travel agent is legally required to make suitable alternative arrangements for such eventualities, but the independent traveller must make and pay for their own arrangements.
Edward Dutton, AXA's Personal Insurance Director says: "We are aware from our own claims area that independent travellers have run into problems with their travel insurance with things that would normally be picked up by a tour operator or travel agent if it were a package holiday. We believe that the rise of the independent traveller is something that all insurers should be addressing."
The additional cover offered by this optional extension includes:
- delayed departure compensation for delays exceeding 5 hours occurring at the departure point of any connecting flights or booked public transportation on both the outbound and return journeys
- cancellation costs if you cancel your trip, or additional expenses to reach your destination because your flight from the UK was cancelled, delayed for more than 5 hours or you were denied boarding due to the flight being overbooked
- additional accommodation and travel expenses if you are delayed and miss any onward connecting flights or other public transport
- irrecoverable unused accommodation costs or additional expenses if your trip is affected by insolvency of the providers, an outbreak of food poisoning or infectious disease or natural disasters such as fire, flood or earthquake.
Travel insurance: News update: June 2008