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Friends Provident paid out £36m in critical illness claims during 2008

In 2008 Friends Provident paid out £36 million on critical illness claims.

Of the 691 claims received, 87.3% were paid and 12.7% were declined. The percentage of claims declined due to non-disclosure fell by nearly 40% to 4%. 8.7% of claims were declined due to the definition not being met.

  • Over half of claims paid were for cancer
  • The average critical illness payout was over £59,000
  • The largest claim paid in 2008 was £0.5 million
  • The average age of a claimant was 44 years
  • The average length a policy was in force for all claims received was 4.5 years
  • The youngest claimant was aged 21, the claim was for cancer and the payment was £66,000

Breakdown of main causes of claims: 

  • Cancer
  • Cardiovascular
  • Stroke
  • Multiple sclerosis
  • Children’s critical illness
  • Benign brain tumour
  • Others

55%

12%

5%

4%

4%

3%

17%

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Friends Provident paid out £36m in critical illness claims during 2008
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