The NHS has reported
some good progress in improving the standard of its hospitals, but more can
still be done to bring it to the standard of some private hospitals.
According to the 2011 Patient Experience Outpatient Survey, 84 per cent of
people rated their experience in a state-run hospital as excellent or very
good.
Patients reported that on the whole, hospitals were now cleaner and that
mirrors independent studies confirming falling levels of MRSA infections.
"However, it is simply not acceptable that 16 per cent of people with
long-term conditions or illnesses were not asked what was important to them in
managing their condition," said public health minister Anne Milton.
In addition, two-thirds of those who were waiting for an appointment with a NHS
professional were not made aware of how long they would need to wait before
they were seen.
Research from Imperial College London found that there was a direct correlation
between hospital satisfaction scores and death rates.
NHS private treatment news : 16 February 2012
