Cancer insurance pilot

People affected by cancer are being short-changed when it comes to travel insurance, says leading cancer care charity Macmillan Cancer Support.

Some are quoted double or triple the cost of their holiday and others face tactless and insensitive questions when enquiring about insurance.

In response, Macmillan has launched its Recovered But Not Covered campaign to help people affected by cancer get a better deal on travel insurance.

More people are living long and active lives after cancer and that's why Macmillan is calling on the travel insurance industry to look again at the risk posed by people affected by cancer and improve the deal offered to them.

Macmillan is working in partnership with long-term corporate partner, The Royal Bank of Scotland Group, as part of the campaign, to explore the existing customer service experience for people affected by cancer and the range of insurance products on offer to them at present.

RBS will undertake a research trial that will examine current processes, products and services and look at ways in which travel insurance can be developed and improved for cancer patients.

Macmillan is urging cancer patients to join the Recovered But Not Covered campaign by sharing any tips, ideas or experiences on the website or by taking part in Macmillan's travel insurance survey.

Macmillan's campaign was launched with a major awareness drive using radio adverts, on-line advertising, posters, an information leaflet and a dedicated website.

If you have been affected by cancer and are willing to consider obtaining a travel insurance quote as part of the Macmillan Cancer Support and RBS trial you can contact Direct Line on 0845 246 1643.

Each application will be dealt with in the normal way by Direct Line Insurance plc and Macmillan Cancer Support cannot guarantee that you will be able to obtain cover. Macmillan Cancer Support is not endorsing Direct Line Travel Insurance or any other travel insurance product.

For an information leaflet or to find out more about Macmillan's campaign, call the Macmillan Cancer Support Campaign line on freephone 0800 500 800 or visit the website at

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