A 24-hour GP helpline for those covered by health cash insurance from BHSF is being launched in December. From December 1 the service will allow customers to reach a fully qualified GP at the end of a phone line 24 hours a day, 365 days of the year. The service has been trialled with employer-sponsored products and was so successful BHSF has moved to have the service widely available as quickly as possible.
Peter Maskell of BHSF says, “The government’s announcement that NHS Direct is to be terminated, made us step up our plans for such a service for our customers. We have had testimonials from employees who have used the service as many as four times in a year and are full of praise for it. Typical was one from an employee who said that unless he needed to see a GP in person he would use the facility every time.”