Bright Grey has paid 90% of critical illness claims in the first six months of the year, with only 4% of claims declined for non-disclosure. The average pay out was £77,000.
The youngest claimant was 23 years old and a third of claimants were 40 years old or under. 61% of critical illness claims were for cancer, followed by heart attack 10% and stroke 9%.
Roger Edwards at Bright Grey says, "Critical illness can happen to anyone at any time as the age of our youngest claimant shows. But while a financial payout is essential to help people to continue to make ends meet, practical and emotional help is also required. That' is why our plan also includes its helping hand service available to plan owners and their immediate family. Many claimants consider the emotional support they received through the service meant as much to them as their financial payout."
All customers are offered support by RED ARC nurses at the time of their claim and the value of that support is rated so highly that 9 out of 10 people who were contacted used the service.