Bright Grey paid 95% of critical illness claims in the first six months of the year, with only 1.7% of claims declined for non-disclosure. The average pay out was nearly £90,000.
The youngest claimant was 22 years old and a third of claimants were 40 years old or under. 74 per cent of critical illness claims were for cancer.
Roger Edwards at Bright Grey says,” Having consistently built up our claims paid figures, we are delighted to announce our strongest claims paid figures yet."
Bright Grey's menu plan also includes its Helping Hand service available to plan owners and their immediate family. Many claimants consider the emotional support they received through the service meant as much to them as their financial payout.
All customers are offered support by RED ARC nurses at the time of their claim and the value of that support is rated so highly that 94% of those contacted used it.
Critical illness insurance: News update: 11 August 2010