Bright Grey paid out on 83% of critical illness claims and 91% of life insurance claims in 2008.
Bright Grey's claims figures for 1 April 2008 to 31 March 2009 show an increase in the number of critical illness claims paid and a dramatic reduction in critical illness claims declined for non-disclosure, down to 1.8% from 12% the previous year.
The youngest claimant was 21 years old. The average age of critical illness claimants is 43 for men and 39 for women and 70% of critical illness claims were for cancer.
Roger Edwards at Bright Grey says, “Our latest claims results show that we are making real progress, paying more claims and driving down the number of claims that are declined due to non-disclosure. Our Helping Hand also provides the reassurance that a Bright Grey policy provides a vital nursing service at a time when clients need it most.”
With the help of RED ARC, plan owners benefit from case management by a fully qualified nurse, home visits, counselling and a range of complementary therapies to help them manage their situation and reach their optimum recovery.
In addition to financial payouts, 93% of Bright Grey's plan owners and their families who were contacted by RED ARC, used the Helping Hand service.
Critical illness insurance: News update: 28/04/2009