We are delighted to announce that Allianz Worldwide Care has been voted “Best International Private Health Group” at the 9th Annual International Investment Fund and Product Awards 2008, which was held in the Victoria Park Plaza Hotel in London on the 13th May 2008. The awards process was conducted by a judging panel, plus readers of International Investment Magazine were also given the opportunity to vote for the short listed providers. Geoff Maggs, Allianz Worldwide Care’s UK Business Development Manager, accepted the award.
The judges felt that Allianz Worldwide Care had a well articulated and clear proposition, stating "The group had a very clear idea about customer needs backed up by an impressive 97% client retention rate. Its 48-hour turnaround was equally impressive given the wide number of countries in which Allianz Worldwide Care had clients."
According to the judges, Allianz Worldwide Care's range of products was well structured and offered good flexibility according to group or individual needs. "Most important was the fact that products were well backed up with great support that included multilingual Helplines, assignment of specific staff and in-house medical professionals. Acceptance of claims by 'scan and email' or fax (for large groups) as well as post, was welcomed."
The judges also felt that recent changes made to services were excellent and were particularly impressed with cost containment measures. "Allianz Worldwide Care has adopted a partnership approach to keeping costs down by working with local medical services. Equally impressive were environmentally friendly policy documentation options and enhancements to already excellent Online Services."
Susan Landers, Head of Marketing and Client Management, Allianz Worldwide Care commented “The ongoing development of our operational efficiencies, client support services and the establishment of processes to successfully contain costs are a key focus for us. It is wonderful to receive independent recognition of this work and we are delighted to accept this latest award”.