Independent reviews of The Holly Private Hospital

A warm and welcoming atmosphere from the very start, by all the excellent Care, Clinical and Rehabilitation staff, where nothing was too much trouble... Read more

Marguerite from Hertfordshire (aged 55 yrs and above yrs) treated for Hip Replacement

A warm and welcoming atmosphere from the very start, by all the excellent Care, Clinical and Rehabilitation staff, where nothing was too much trouble. The Holly is a modern and immaculately clean establishment, which creates a comfortable and calming environment. The food was exceptional - with great variety and taste.



I thank all of the staff for looking after me so well and I highly recommend The Holly.

Marguerite from Hertfordshire (aged 55 yrs and above yrs) treated for Hip Replacement

Very friendly staff, excellent service Read more

Mrs H from essex (aged 55 yrs and above yrs) treated for TKR

Very friendly staff, excellent service

Mrs H from essex (aged 55 yrs and above yrs) treated for TKR

Since the above date when a serious diagnosis was made I have appreciated the services care advice and for both my wife and myself
The... Read more

Frank from Waltham Forest UK (aged 55 yrs and above yrs) treated for OPD Consulation Imaging

Since the above date when a serious diagnosis was made I have appreciated the services care advice and for both my wife and myself
The courtesy efficiency and professionalism of all concerned has been so appreciated . The new OPD has continued the standards already appreciated. We have been consistently treated with consideration and respect as well as high medical standards.
Without Medical Insurance the above would not have been possible.
It has helped so much to be cared for during some challenging situations. We include Reception Nurses Consultants and Imaging staff in the above Thank you

Frank from Waltham Forest UK (aged 55 yrs and above yrs) treated for OPD Consulation Imaging

I can thoroughly recommend the stress management course being run by Anna and Robyn at Holly House. Spread over four weekly sessions in the evenings... Read more

Stressed out from London (aged 55 yrs and above yrs) treated for

I can thoroughly recommend the stress management course being run by Anna and Robyn at Holly House. Spread over four weekly sessions in the evenings, you will learn a great deal about the tools, tips and techniques for handling stress in your life. I am confident that you will complete the course better equipped to handle the pressures of today. Both Anna and Robyn are highly professional in their approach, at the same time being sympathetic and understanding that the condition affects each of us differently. It was also good fun and good value for money.

Stressed out from London (aged 55 yrs and above yrs) treated for

I have actually attended Holly House twice this year, paid for by BUPA. On each occasion staff were for the most part polite, but only just, and I... Read more

Anne from Loughton (aged 55 yrs) treated for

I have actually attended Holly House twice this year, paid for by BUPA. On each occasion staff were for the most part polite, but only just, and I waited an age to be seen on two occasions.

For both conditions, the Consultants were brilliant, but both times I had to walk down to theatre, the recovery ward was not private, although on my earlier visit I did have my own room but that overlooked the building site, so it was not very quiet. Following my procedure, the Consultant came in for a brief chat, and I was given something to eat and then I was left on my own not knowing what to do next. I ended up walking along the corridor looking for a nurse, there were two but they were both busy. I finally got dressed and found my own way down to the outpatients to wait for a lift home. I should add that I had been given an anaesthetic, so should have been accompanied.

My feeling is that despite the millions they are investing in the new annex, they are badly understaffed and the nurses are so stretched they cannot give adequate individual care because there are just not enough of them.

As I say, the Consultants were excellent in both cases, the women who take you up to the ward and housekeeping staff are friendly, the admin is chaotic and on my most recent visit, the nurses actually gave me the wrong advice which is concerning.

Would I recommend Holly House? For an outpatient visit, yes, but otherwise definitely not simply because so many other things feel wrong and you are made to feel a cash commodity rather than a respected patient.

Anne from Loughton (aged 55 yrs) treated for

I have found the nursing staff at Holly House to be exceptional..I have found that nothing is too much for the nurses' and my time spent at holly... Read more

Terry from Chelmsford (aged 35 yrs) treated for

I have found the nursing staff at Holly House to be exceptional..I have found that nothing is too much for the nurses' and my time spent at holly house has been wonderful. Long may the nurses continue as I would recommend holly house to everyone. Despite their being building work going on, the staff never complained, this shows utter dedication and a good work ethic.

Terry from Chelmsford (aged 35 yrs) treated for