Basis of cover
- Payback
level; 100%
- Up to 4
resident children up to the age of 18 covered at no extra cost
- Worldwide cover for holidays/business trips abroad up to 28 days
Options
Note
On level one – cover excludes prescriptions, homeopathy, reflexology, aromatherapy and chiropody, hospital parental stay and day-case surgery.
Not covered
- Pre-existing
condition (unless dental or optical)
- Missed
appointments
- Self-injury
or abuse
- Activities
related to hazardous sports injuries
- Examinations
at a medical centre
- GP fees
for private treatment
- Pregnancy
terminations, contraceptives or gender reassignment operations
- Cosmetic
surgery
- Cosmetic
dentistry
- Drug,
alcohol or solvent abuse
- Dental
maintenance schemes
- Laboratory
fees and dental technician fees
- Non
prescribed spectacles or contact lenses
- Optical
sundry items / consumables
- Ophthalmic
consultation fees
- X-Rays
and scans
- Treatment
charges
- Ambulance
charges
- Dietician or nutritional services
- Visits to
GPs or clinics
- Operation
fees
- Investigative
charges: CT scans/ultrasounds
- Anaesthetic
fees
- Speech
therapy services
- Biopsy
- Counselling
services e.g. bereavement, psychiatric, psychological
- Assisted
conception, fertility treatment or pregnancy care
- Check-ups
including cancer remission
- Home
testing kits
- Respite
care
- Outpatient
treatment
- Attendance
at A&E
- Maternity/geriatric/psychiatric/hospice
care
- Kidney
dialysis
- Treatment
not carried out in a hospital
- Sports
massage, Indian head massage or reiki
- Alexander
technique and Hopi ear candles
- Surgical
or corrective footwear
- A
miscarriage up to 24 weeks
- Foster
children
- Termination
of pregnancy
Last updated : 12 February 2012