Does the agency employ its carers directly, or are they all self-employed?
In order to ensure continuity, security, and a consistently high standard of care, all carers should be employed directly by the agency providing the care.
Does the care agency limit the number of carers responsible for individual clients?
With some agencies clients can be left anxious and confused through being looked after by an endless succession of different carers. Care at Home's policy (wherever possible) is to limit to two the number of carers responsible for looking after any one client on a regular basis. This provides clients with continuity and peace of mind and enables them to enjoy a relationship of confidence, trust and friendship with the carers looking after them.
Providing care services designed for you as an individual
The purpose of live-in care is to give you the personal and household support you need, either on a temporary or a permanent basis, to enable you to continue living safely and comfortably in your own home. Your carer will help you as required with your personal needs and will also take care of basic household chores, leaving you free to relax and enjoy life, secure in the knowledge that you are safe from mishap or harm.
At Care At Home they have been providing live-in care since the business was founded in 1990 and they are experiencing an ever increasing demand for this service. They can provide care to meet a wide range of different situations:
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Short-term respite care to replace the care normally provided by a family member who needs a break
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Short-term respite care to look after someone who has been released from hospital and needs support during convalescence
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Longer term support and companionship for someone who is starting to struggle with living on their own, but who does not want to be forced to go and live in a nursing home
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Intensive 24 hour care for someone who is bedridden with serious health problems, but who is determined to see out their days in the comfort of their own home
Although these examples cover most of the services delivered by Care at Home, each case is different, so if you are faced with a situation which you do not recognise above, please refer to the live-in case histories for other examples of the care they can provide.